Terms & Conditions

By setting a date for a clearance to be conducted by Noahs Ark House Clearance, you agree to be bound by the following terms and conditions governing our clearance services:

  1. We will provide professional clearance services in accordance with our established standards.

  2. Prior to commencing the clearance, we will conduct a free physical inspection of the property to determine if a free service can be provided or if charges will apply.

  3. If we have agreed to provide a free service based on the initial inspection but upon commencement find that agreed items have been removed from the property before the clearance, we will reassess the feasibility of providing a free service.

  4. If the clearance needs to be reassessed due to the removal of agreed items, and no immediate solution can be reached between Noahs Ark House Clearance and the client, a fee of £275 will apply.

  5. In line with our commitment to waste reduction, we will utilize our Waste Regeneration Scheme to convert waste into suitable items for charitable donations.

  6. Non-hazardous waste will be disposed of using a zero-to-landfill approach.

  7. Clients must inform us of any circumstances that may hinder our crew or affect the timely completion of the work.

  8. Once our vehicle leaves the clearance property/site, we assume full legal ownership and responsibility for all items, except for unlawful or noxious items.

  9. Any issues with the service provided should be immediately reported to a representative of Noahs Ark House Clearance.

  10. Please note that no changes can be made to bookings within 48 hours of the scheduled date.

  11. Cancellation within 48 hours of the scheduled work will incur a charge of £275.

  12. If the clearance is chargeable, a 30% deposit is required to confirm the booking, with the balance to be paid upon completion.

  13. All invoices must be settled on the day of service completion. Invoices overdue by 30 days or more will accrue interest and a fixed sum as per UK Government guidelines. The interest rate is 8% plus the Bank of England base rate, and the fixed sum is £40 for debts up to £999.99, £70 for debts between £1,000 and £9,999.99, and £100 for debts of £10,000 or more.

  14. Noahs Ark House Clearance will take legal action if any abuse, threats, harassment, or intimidation towards our team or workers occurs.

  15. By paying the deposit or accepting our free service, you acknowledge and accept these Terms and Conditions, as well as any applicable Terms and Conditions related to the service provided.